We Commitment

Since its inception, Xuanhua Machinery has always adhered to the core values of "Seek truth from facts, innovate, and lead by example", and is committed to providing customers with excellent mechanical products and services. We firmly believe that only through continuous innovation can we stand invincible in the fierce market competition. Therefore, we have the courage to experiment with new technologies and processes, and to continuously improve the quality and performance of our products in order to meet the escalating needs of our customers. These values continue to define and guide everything we do for all our customers today.Every employee of Xuanhua Machinery insists on the principles of sincerity, self-confidence, transcendence, win-win situation, carefulness, thoughtfulness, collaboration and responsibility in order to provide satisfactory services to our customers.
The mission of Xuanhua Machinery is "Your Reliable partner in China", Xuanhua Machinery is committed to establishing long-term and stable relationships with customers. We deeply understand the needs of our customers and provide customised solutions to help them improve their productivity and product quality. By working closely with our customers, we have won their trust and support, and achieved the goal of win-win situation.
In the future development, Xuanhua Machinery will continue to adhere to the principle of seeking truth from facts, being innovative, leading by example, and constantly improving the core competitiveness of the enterprise. We are committed to becoming a growing enterprise that makes our staff happy and our customers trust us, and contribute to realising the prosperity and development of China's manufacturing industry.  

Our solemn promise to you:

1. Build quality into every product
We're committed to providing quality products and services, so we make smart choices to ensure that everything we do every day demonstrates exceptional quality. In short, that's us. In fact, all Henworth Machinery employees are responsible for the quality of their work.
What does this mean for you?
When you choose Henghua Machinery, it means you are investing in a high quality product that will continue to operate reliably for many years. In addition, we work with our customers to better understand how you deploy our products in the field and then use your experience to improve performance and durability. Our goal is for the life, reliability and performance of our equipment to exceed your expectations every day.
2. Commitment to Top Excellence Service Every Time
Xuanhua Machinery's concept of top service excellence represents our commitment to provide top service to every customer. Every employee of Xuanhua Machinery insists on the principles of sincerity, self-confidence, transcendence, win-win situation, carefulness, thoughtfulness, collaboration and responsibility to provide customers with satisfactory services. That is to say, the service tenet of customer first. Service Excellence also represents Henghua Machinery's commitment to our employees that all interactions between us will be conducted with integrity and honesty, and with a view of customer service based on collaboration and partnership.
What does this mean for you?
No matter where you are in the world, you will experience top-notch service excellence when you contact any of our support service personnel. We'll get to know you and then do what we can to solve your problem in an organised manner.